Frequently Asked Questions
About QwicLink
What is QwicLink and how does it work?
QwicLink is an automation and AI platform designed for businesses in Oman and the GCC. It brings WhatsApp, Instagram, and Facebook into one system, automates replies, books appointments, captures leads, and follows up — so your business runs on autopilot.
Why should Omani businesses choose QwicLink over international tools?
QwicLink is built with local businesses in mind. We provide Arabic & English support, fast onboarding, and tools tailored to the Omani market. You get global-level automation with a local partner who understands your needs.
Does QwicLink support both Arabic and English?
Yes. Our team supports you in Arabic and English. While the platform interface is in English, we set up your automations and customer journeys in whichever language your business needs.
Do I need technical knowledge to use QwicLink?
No. Our team sets up everything for you within 24–48 hours. You just see the results — faster replies, more leads, and less manual work.
How quickly can I get started with QwicLink?
Most businesses are live in 24 to 48 hours. Once onboarded, QwicLink immediately starts capturing leads and automating conversations.
AI Chat Automation
How does QwicLink AI handle WhatsApp, Instagram, and Facebook messages?
QwicLink combines all your chats into one inbox. The AI replies instantly, captures customer details, and can even book appointments.
Can QwicLink book appointments automatically through WhatsApp?
Yes. Customers can book directly in chat, and QwicLink adds it to your calendar with reminders to reduce no-shows.
What happens if the AI cannot answer a customer’s question?
The chat is handed to you or your team. You stay in control while AI handles the routine replies.
Can I train the AI to answer my business’s specific FAQs?
Absolutely. We customize QwicLink with your own FAQs, services, and offers, so customers always get the right answers.
Does QwicLink work alongside my staff or replace them?
It works as an assistant. It handles repetitive tasks so your team can focus on sales and service.
Social Media Management
How does QwicLink help me manage social media?
QwicLink lets you schedule posts, track performance, and keep your social media active without daily effort.
Can I schedule posts on Instagram, Facebook, and LinkedIn?
Yes. Prepare posts in advance and QwicLink will publish them automatically.
Can I track engagement and performance inside QwicLink?
Yes. You get analytics that show reach, engagement, and growth across platforms.
QR Code Systems
What makes QwicLink’s QR codes different from free QR code generators?
QwicLink QR codes are dynamic, branded, and trackable. You can change the destination anytime without reprinting.
Can I schedule posts on Instagram, Facebook, and LinkedIn?
Yes. Prepare posts in advance and QwicLink will publish them automatically.
Can restaurants and cafés use QwicLink QR codes for digital menus?
Absolutely. Many restaurants use our QR codes to display menus, collect orders, and gather reviews.
Can QR codes help me collect customer leads or reviews?
Yes. QwicLink QR codes can connect to lead forms, promotions, or review links to grow customer engagement.
Does QwicLink work alongside my staff or replace them?
It works as an assistant. It handles repetitive tasks so your team can focus on sales and service.
Pricing & Offers
How much does QwicLink cost per month?
Our plans start from OMR 35/month, depending on the services you need. We also offer custom quotations tailored to your business challenges.
I’m not sure what my business needs. Can you guide me?
Yes. Think of it as a consultation. You simply tell us the problems you’re facing — like late replies, missed opportunities, or difficulties managing online presence — and we’ll design the right solution for you. We only recommend what will actually help your business, and then give you a tailored quotation.
Do you offer free trials or demos?
Yes. You can request a demo to see how QwicLink works before making a decision.
Do I have to pay extra for WhatsApp services?
If you choose to connect to the official WhatsApp Business API, there are additional costs charged by WhatsApp. If you prefer, you can continue using the free WhatsApp Business App, but it comes with some limitations.
Can I upgrade or downgrade my plan anytime?
Yes. You can change your plan at any time as your business grows or your needs change.
Do you work with freelancers or graphic designers?
Yes. We collaborate with freelancers and designers who want us to handle posting or setup for their clients, or who prefer direct access to our tools. We also offer a revenue-sharing model where you can earn a percentage by referring clients.
Are there hidden fees?
No. All costs are clearly explained upfront. The only extra charges are optional add-ons, like the official WhatsApp Business API, if you choose to use it and AI.
Setup & Support
Who sets up my QwicLink account — me or your team?
Our team helps you with the full setup.
How long does setup usually take?
Most accounts are ready within 24–48 hours.
What kind of support does QwicLink provide?
We provide WhatsApp, email, and phone support.
Do you offer Arabic-speaking support staff?
Yes. Our team can assist you in both Arabic and English.
More FAQs
What is the best AI chatbot for businesses in Oman?
For local businesses, QwicLink stands out because it provides bilingual support, local onboarding, and WhatsApp automation — unlike global tools that don’t focus on Oman’s needs.
How does AI automation improve customer experience in Arabic?
AI replies instantly in Arabic, reducing wait times and helping customers feel understood. This builds trust and loyalty while saving staff hours.
What’s the difference between WhatsApp Business API and WhatsApp Business App?
The App is free but limited to one phone. The API (used by QwicLink) allows advanced automation, multi-user access, and integration with AI assistants.
Can AI help reduce no-shows for appointments in salons and clinics?
Yes. QwicLink sends automated reminders via WhatsApp, which reduces no-shows by up to 40%.
How can QR codes increase reviews for restaurants in Muscat?
By linking QwicLink QR codes directly to Google Review or Instagram pages, customers can leave feedback in seconds, boosting your online reputation.
What are the top AI tools for Omani startups?
QwicLink is designed for Oman with automation, chat AI, QR codes, and social media tools. Other global tools exist, but QwicLink is localized and fully supported in Oman.
Want to work with us?
COMPANY
CUSTOMER CARE
LEGAL
FOLLOW US
Copyright 2025. qwiclink. All Rights Reserved.